Privacy Policy, Outfolk LLC
Last Updated: December 14, 2025
This Privacy Policy explains how Outfolk LLC ("Outfolk," "we," "us," or "our") collects, uses, and discloses your personal information. This policy applies to our website (www.outfolk.org), our membership services, and all related events and activities.
We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. As a California-based company, this policy is designed to comply with the California Consumer Privacy Act (CCPA).
By becoming a member or participating in our activities, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information from third-party sources. This helps us manage your membership, ensure your safety, and provide a better experience.
A. Information You Provide to Us:
•Personal Identifiers: When you register for a membership, we collect your full name, email address, phone number, and mailing address.
•Payment Information: To process your membership fees, our payment processor (e.g., Personify Payments via Wild Apricot) collects your credit card number, expiration date, and security code. Outfolk does not store your full credit card details on our servers.
•Health and Safety Information: For your safety during activities, we may ask you to voluntarily disclose medical conditions, allergies, physical limitations, and emergency contact information. This information is treated with the utmost confidentiality.
•Communications: We collect information when you contact us with questions or feedback, including your email address and the content of your messages.
B. Information We Collect Automatically:
•Technical Data: When you visit our website, we may automatically collect your IP address, browser type, operating system, and information about your usage (e.g., pages visited, time spent on site) through cookies and similar technologies.
•Photographs and Media: We often take photos and videos at our events for promotional purposes. Your image and likeness may be captured. You may opt out of this as described in our Terms & Conditions.
2. How We Use Your Information
We use the information we collect for the following purposes:
•To Provide and Manage Services: To process your membership application, manage your account, facilitate event registrations, and communicate with you about your membership and upcoming activities.
•To Process Payments: To securely process your recurring membership fees and any event-specific payments.
•To Ensure Safety: To be aware of any medical conditions or allergies that may be relevant during outdoor activities and to contact your emergency contact if necessary.
•For Communication and Marketing: To send you newsletters, event announcements, and promotional materials. You may opt out of marketing communications at any time.
•To Improve Our Services: To analyze website usage and member feedback to improve our website, event offerings, and overall member experience.
•To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. We only share your information with third parties in the following limited circumstances:
•With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (e.g., Personify Payments), email marketing, and website hosting. These providers are contractually obligated to protect your information and use it only for the services we have hired them to provide.
•With Event Partners: In some cases, we may partner with other organizations for specific events. We may share a list of participant names for registration and check-in purposes. We will not share your contact or health information without your explicit consent.
•For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a public authority (e.g., a court or government agency).
•In an Emergency: We may share your health or emergency contact information with medical personnel or law enforcement if we believe it is necessary to protect your health and safety or the safety of others.
We do not sell, and have not sold in the preceding 12 months, any personal information of our members.
4. Your Rights Under the CCPA
As a California resident, you have specific rights regarding your personal information:
•The Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
•The Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., if we need the information to complete a transaction or comply with a legal obligation).
•The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. As we do not sell personal information, we consider you to be opted-out by default.
•The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide you with a different level of quality of services.
How to Exercise Your Rights:
To exercise your right to know or right to delete, please submit a verifiable consumer request to us by emailing hello@outfolk.org. We will respond to your request within 45 days.
5. Data Security and Retention
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use platforms like Wild Apricot that are PCI compliant for handling payment information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
We will retain your personal information for as long as you are a member and for a reasonable period thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Children's Privacy
Our membership services are intended for adults aged 21 and over. We do not knowingly collect personal information from children under the age of 13. Minors may only participate in designated family-friendly events when accompanied by a parent or legal guardian who has executed a waiver on their behalf.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Outfolk LLC Email: hello@outfolk.org

